Mont Adventure Equipment Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://www.mont.com.au (the “Site”). Mont Adventure Equipment Pty Ltd is committed to protecting the privacy and security of any personal information provided by our customers and in compliance with the Privacy Act 1988 (Australia) and New Zealand Privacy Act 1993.
PERSONAL INFORMATION WE COLLECT
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Session cookies and Google Analytics. These allow us to track the number and frequency of visits to various pages of the Mont website and the number of impressions and clicks of Mont advertising on the Google network. This anonymous information is used to improve content, navigation and marketing. You may switch off cookies by adjusting the settings on your web browser. Many websites, including the Mont website, use cookies that are vital to their proper function.
This privacy policy sets out how Mont Adventure Equipment uses and protects any information that you give Mont Adventure Equipment when you use this website. Mont Adventure Equipment is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Mont Adventure Equipment may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, PayPal account details, AfterPay account details), email address, phone number (should you add it), and products ordered. We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.
HOW DO WE USE YOUR PERSONAL INFORMATION?
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
- Update you regarding your order status;
- Provide you with relevant information about the product and related products in the future;
- Provide you with targeted advertisements or marketing communications we believe may be of interest to you.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
SMS PRIVACY
By providing your phone number during your interaction with our Site, you agree to receive SMS notifications from Mont Adventure Equipment. These notifications may include updates regarding your order status, promotional messages, and other relevant information about our products and services.
We respect your privacy and are committed to protecting your personal information. We will only use your phone number for the purposes outlined above and will not share it with third parties except as necessary to provide these services or as required by law.
If at any time you wish to opt-out of receiving SMS messages from us, you may do so by following the instructions provided in the SMS message or by contacting our customer service team.
SHARING YOUR PERSONAL INFORMATION
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy. We also use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/. You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
SECURITY OF YOUR PERSONAL INFORMATION
Mont Adventure Equipment ensures that all information collected will be safely and securely stored. Information is protected by:
- Restricting internal access to personal information;
- Maintaining security products to prevent unauthorised computer access;
- Securely destroying your personal information when and if you request us to do so.
